Cancellation & Shipping Policy

What is I Love Nagar's Cancellation Policy?
We make every effort to fulfil all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit/debit card has been charged, the said amount will be transferred to your I Love Nagar account and may be reversed back in your Card Account on your request. No cancellation can be considered once you have placed the order.

MODIFICATION
Can I modify the shipping address of my order after it has been placed?
Yes, you can modify the shipping address of your order before we have processed (packed) it, by calling or writing to us at +91 78751 90190 or [email protected] In each case, to update your product, you need to call customer support or write to us within 72 hours of the delivery. If you’d like to update your products, you can contact our customer care at +91 78751 90190 (11 am to 6pm) or email us at [email protected]. You can also contact us through the ‘Contact us’ page (in the bottom menu). No returns will be accepted in case the products are used or in non-saleable condition. All tags and labels need to be intact.

REFUND AND RETURN POLICY
Delivery:
We aim to deliver the best and safe product you love at your doorstep. We strive to deliver your product as soon as possible. Deliveries in locations that are in the interiors or remote areas may take up to 10-12 working days. Delivery charges as applicable may be charged for your orders. With every order, you will receive an e-mail containing the details of the order placed by you. Once we ship the product(s), you will receive another email containing the shipping details.
Return Policy:
We firmly believe in customer satisfaction. If you are not happy and satisfied with our product, please write your complaint at [email protected] and we will try our best to resolve your issue and provide you with the most reliable service. Please note that the refund/ return policy is not applicable unless there is any quality defect or difference from the description mentioned.

SHIPPING & DELIVERY POLICY
Last updated: 18-09-2025
Thank you for visiting ilovenagar.com.
Please note that we do not sell any physical or digital products via our website. Therefore, this Shipping and Delivery Policy is provided for compliance purposes only.
1. No Physical Goods Are Shipped Our organization does not offer any tangible products for sale. All payments made through Razorpay or other gateways are related to event registrations, donations, or service-based offerings that do not involve any physical delivery.
2. Payment and Confirmation Upon successful payment through our website or Razorpay Payment Pages, users may be redirected to the website ilovenagar.com.
3. Contact Us If you have any questions regarding this policy or your payment, please contact us:
Email: [email protected]
Phone: +91 78751 90190
Address: अनुरॉन, सरोश पेट्रोल पंप शेजारी, मुख्य पोस्ट ऑफिसजवळ नगर संभाजीनगर रोड , अहिल्यानगर महाराष्ट्र, ४१४००१, भारत.